Frequently Asked Questions

You have questions, we (hopefully!) have answers. Here are some of the questions we hear most often.

How do I set up my profile? 

To set up or edit your profile, click on your profile picture in the top right corner and then select Edit profile (or you can click here). From there, you’ll be able to…

  • Upload a profile photo: We recommend using a headshot image that is 300x300 pixels

  • Add your name: In the KNIME Community, we believe it’s very important to use your real name in your profile. We want others to know there are actual people behind the posts, and using our actual names builds trust among our membership.

  • Update your headline: This is where you can share a brief overview of who you are and what you do

  • Select your timezone: Doing so will ensure that events are displayed in your local timezone

  • Update your bio: You can share a more in-depth introduction in this section

  • Add your location

  • Share links to your website and social media accounts

  • Set your permissions: You can select whether you want your email to be visible by other community members, whether you want other members to be able to direct message you in Circle, and whether you want your profile to be displayed in our community’s member directory

Note that member profiles are searchable, which makes it easy for members to find and connect with others in the community.


How do I navigate around the community? 

Our community is organized into different spaces, and you’ll find the names of these spaces in the navigation bar to the left. Spaces are where all of the action happens in the community, and we have spaces for discussions, resources, events, and more! 

To navigate around, simply click on one of the spaces in the left navigation bar. Note that some spaces are read-only, while in others you’ll be able to publish your own posts. 

You’ll also notice that these spaces are broken up into several different groups - this is to make it easier for you to find what you’re looking for. Learn more about these different groups and what you’ll find in each below.

  • Welcome Hub: This is where we’ll help you get up and running in the community -check out our #Start Here space, introduce yourself in the #Say Hello space, or find some helpful resources if you’re new to KNIME software.. 

  • Community: This is the main area of activity. You’ll find announcements in the #What's New space, and community members helping each other solve problems in #Ask The Community. There’s also #Events where you can register for webinars, office hours, and the like, as well as #Share & Learn where community members share their own workflows, articles, and recent discoveries for the benefit of everyone. Once you’ve leveled up on the leaderboard, you’ll also have access to#Feedback & Ideas to share feature requests and bug reports.

  • Challenges: Here you’ll find us periodically posting challenges. If you participate you can earn points, and if you win? Who knows what you might unlock?

  • Resources: These hold our library of all sorts of materials that might be helpful to you, including videos, courses, example workflows, cheatsheets, textbooks, tutorials, articles… the list goes on!


How do I create posts? 

To create a post, simply head to one of the discussion spaces in the community and click on the New Post button in the upper right corner. From there, you’ll be able to start drafting your post!

There’s a lot that you can do with posts, so take some time to familiarize yourself with what’s possible. You can format your text in different ways, add emojis, tag other community members, include images and videos, embed PDFs and social posts, and more.

Pro tip: Try typing a forward slash symbol (/) into the body of your post to pull up a menu of all your options! 

Once you’re happy with your post, click on Publish post to publish it to the community, or select the downward arrow to save your post as a draft or schedule it to be published at a later date.

You can also edit your posts even after you’ve published them. To edit one of your posts, click on the three dots (•••) in the upper right corner of the post and then select Edit post.


How do I manage my notifications? 

Customizing your notification settings is the best way to stay on top of the activity in the community that you’re most interested in!

The important thing to keep in mind is that you have total control over your experience: It’s up to you to decide what you want to be notified about and how you want to be notified. 

To manage your notification settings:

1️⃣ Click on your profile picture in the upper corner

2️⃣ Click on Notifications to open your notification settings.

3️⃣ From here, check the notifications you want to receive and uncheck the ones you don’t

You’ll notice that you can adjust your notifications for new activity in the community (including comments on your posts, mentions, likes on your posts, etc.) and new posts (which can be adjusted for each space, so you can opt in to notifications for the spaces you care about most).


Can I direct message others? 

Once you reach level 3 in the KNIME community, you’ll unlock the ability to send a direct message to a fellow community member. Just head to their profile by clicking on their name from anywhere in the community. Then, click on the message icon right below their name to send them a DM.

Whether you spot an interesting introduction, meet someone at a live event, or want to say hello to someone you come across in the community, DMs are a great way to connect with other members.


How do I RSVP to events? 

To find community events and RSVP, head over to #Events. From there, you’ll be able to see our upcoming events and RSVP by clicking on the RSVP button to the right of each event. Once you RSVP, you’ll also be able to add the event to your calendar.

If you’re interested in learning more about a specific event, you can click on the event title to read the full event description. Below the description, you can also comment with any questions you might have about the event, the format, or the content. 

Pro tip: RSVPing to an event ensures that you’ll receive email and in-app notifications reminding you about the event an hour before its scheduled start time—so if you’re interested in a specific event, be sure to RSVP!