everyone asks for a dashboard then messages me for the number anyway

Six weeks after we build someone a dashboard theyre back in my DMs asking for the exact figure they could look up themselves. Every single time, without fail.

At this point im not convinced the dashboard is the deliverable at all.

Has anyone found a setup where people genuinely self serve? And if youve tried one of those chat on your data things, did anyone trust it enough to use it for a real decision or did it end up as a toy.