Error Connecting to AI Assistant: Need Guidance on Configuration

Hello KNIME community,

I’m facing an issue when trying to use the AI Assistant (K-AI) in KNIME. The following error appears when I attempt to start the assistant (see attached screenshot):

“Error while starting AI Assistant: Unable to connect to the AI Assistant backend…”

Our IT department has confirmed that there are no firewall restrictions on our network, and they recommended contacting the KNIME administrator or community for guidance on what needs to be configured.

Interestingly, when I’m working remotely (telework), the K-AI assistant works perfectly. However, when I’m on the company premises, it fails to connect. This leads me to believe there might be a network or proxy configuration issue specific to the corporate environment.

Could anyone advise on:

• What network settings or endpoints the AI Assistant depends on?

• Whether any specific proxy or port configuration is needed for on-premise usage?

Any help would be greatly appreciated.

Thank you!